SpotBay - Retail Marketing & Loyalty Platform
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Platform

Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, tiers, and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
AI Chatbots & Automation
WhatsApp bots and automated flows
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions

Solutions by Industry

Tailored for restaurants, retail, salons, and more

Restaurants & Cafes
Purpose-built for F&B
Retail & E-commerce
From browse to repeat buy
Salons & Spas
Appointments that rebook
Supermarkets & Grocers
Offers that move volume
Healthcare & Wellness
Care that follows up
Education & Training
Engage students and parents
Real Estate
Listings that convert
Banks & Service Counters
Queues that move faster
WhatsApp Marketing Agencies
Scale your agency
Products

Our Products

Complete customer engagement solutions

View All →

Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Automated Campaigns & Bots
AI chatbots and automation workflows
Contests & Competitions
Quiz, spin the wheel, scratch & win

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
Interactive QR codes for engagement
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Connect social media with customer data
PricingDevelopers
Resources
BlogGuidesCase Studies
Company
AboutContactCareers
Feedback & Reviews

Build Your Restaurant's Reputation

Manage customer feedback and online reviews to build a stellar reputation for your restaurant across India, Kerala, UAE, and GCC.

Complete Reputation Management for Restaurants

Protect and enhance your restaurant's online reputation with our comprehensive feedback and review management system. Monitor reviews across all platforms, collect structured feedback, and respond professionally to build customer trust.

Multi-Platform Monitoring

Track reviews across Google, Facebook, Zomato, TripAdvisor, and other platforms from one dashboard

Automated Feedback Collection

Send feedback requests via WhatsApp, SMS, and email after each dining experience

Smart Response System

AI-powered response suggestions help you address reviews professionally and promptly

Reputation Impact

4.8★
Average rating improvement
73%
More positive reviews
2.5x
Faster issue resolution
Review Management

Monitor and manage reviews across Google, Facebook, and other platforms.

Feedback Collection

Automated feedback collection through WhatsApp and other channels.

Reputation Monitoring

Track your restaurant's online reputation and customer sentiment.

Response Automation

Automated responses to reviews and feedback with personalized templates.

Crisis Management

Quick response protocols for negative reviews and service issues.

Customer Satisfaction Tracking

Monitor customer satisfaction trends and improvement opportunities.

Best Feedback Management & Online Review System for Restaurants in India, Kerala, UAE & GCC

SpotBay provides comprehensive feedback management and online review solutions for restaurants including review management, feedback collection, reputation monitoring, response automation, crisis management, and customer satisfaction tracking across India, Kerala, UAE, and GCC regions.

SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

AI-powered retail marketing & loyalty platform for restaurants, retail, salons, clinics, and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustryPricingBlogGuidesCase Studies

Company

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Contact Info

+91 85929 47700
hello@spotbay.in
India, Kerala, UAE, GCC

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SpotBay - Retail Marketing & Loyalty Platform for Restaurants, Retail, Salons, Clinics

SpotBay is an AI-powered retail marketing and loyalty platform: loyalty engine, POS, WhatsApp marketing, reviews, contests, e-commerce storefront, and chat support. Built for restaurants, retail, salons, clinics, supermarkets, and service businesses in India, UAE, and GCC. WhatsApp Marketing CRM, loyalty programs, and customer engagement in one platform.