SpotBay - Retail Marketing & Loyalty Platform
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Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, tiers, and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
AI Chatbots & Automation
WhatsApp bots and automated flows
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions

Solutions by Industry

Tailored for restaurants, retail, salons, and more

Restaurants & Cafes
Purpose-built for F&B
Retail & E-commerce
From browse to repeat buy
Salons & Spas
Appointments that rebook
Supermarkets & Grocers
Offers that move volume
Healthcare & Wellness
Care that follows up
Education & Training
Engage students and parents
Real Estate
Listings that convert
Banks & Service Counters
Queues that move faster
WhatsApp Marketing Agencies
Scale your agency
Products

Our Products

Complete customer engagement solutions

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Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Automated Campaigns & Bots
AI chatbots and automation workflows
Contests & Competitions
Quiz, spin the wheel, scratch & win

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
Interactive QR codes for engagement
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Connect social media with customer data
PricingDevelopers
Resources
BlogGuidesCase Studies
Company
AboutContactCareers
Retail Marketing & Loyalty Platform

Engage & retain customerswithout apps or hardware.

SpotBay transforms how modern businesses engage and retain customers—without the need for apps, hardware, or high budgets. Perfect for the Indian market.

Start Free TrialSee it for Restaurants
Free 14-day trial
No apps or hardware required
Setup in minutes

Trusted by restaurants, retail stores, salons, and clinics across India and the GCC.

One platform, many channels

Loyalty
POS
WhatsApp
Reviews
E‑commerce

Designed for repeat customers and higher revenue.

One platform to grow loyalty, automate WhatsApp marketing, and turn data into decisions.

Increase repeat visits & basket size

Loyalty programs, personalized offers, and POS-linked rewards keep customers coming back. Perfect for restaurants, cafes, retail, and supermarkets.

Automate marketing & customer support

WhatsApp campaigns, chatbots, review requests, and support flows run on autopilot. Engage customers and resolve queries without the extra headcount.

Understand customers & products deeply

Customer insights, product analytics, and ROI tracking help you know what sells and who your best customers are—across stores and online.

Everything you need in one retail marketing platform.

Loyalty, POS, WhatsApp marketing, reviews, contests, e‑commerce, and chat support—unified for restaurants, retail, and service businesses.

SpotBay Loyalty Engine

Points, tiers, and rewards that drive repeat visits

Learn more→

POS

Unified point-of-sale and billing

Learn more→

WhatsApp Marketing

Campaigns and broadcasts on WhatsApp

Learn more→

Customer Engagement & Retention Programs

Loyalty, referrals, and lifecycle campaigns

Learn more→

Google Review Module

Collect and manage reviews

Learn more→

Chat Support via WhatsApp

Helpdesk and support on WhatsApp

Learn more→

WhatsApp Bots & Chat Bots

AI chatbots and automated flows

Learn more→

Product Analysis & Insights

Behavior and product analytics

Learn more→

Contest Marketing

Quiz, Scratch & Win, Spin the Wheel, Social Media Contests, Tournaments

Learn more→

E‑commerce Storefront

Online storefront for orders

Learn more→
Solutions by Industry

Built for every customer‑focused business.

SpotBay adapts to your industry with ready‑made playbooks.

Restaurants & CafesView solution
Loyalty, orders, and marketing for F&BPurpose-built for F&B
Retail & E-commerceView solution
Catalogs, cart recovery, and loyaltyFrom browse to repeat buy
Salons & SpasView solution
Appointments, memberships, and retentionAppointments that rebook
Supermarkets & GrocersView solution
Offers, loyalty, and bulk orderingOffers that move volume
Healthcare & WellnessView solution
Appointments, reminders, and prescriptionsCare that follows up
Education & TrainingView solution
Student and parent engagementEngage students and parents
Real EstateView solution
Listings and client follow-upsListings that convert
Banks & Service CountersView solution
Queue management and customer communicationQueues that move faster
WhatsApp Marketing AgenciesView solution
White-label and multi-client managementScale your agency

How SpotBay works for your business.

Four steps from setup to scale—no technical heavy lifting.

Step 1

Connect your channels

POS, WhatsApp Business API, storefront, and QR codes—one dashboard to see it all.

Step 2

Launch loyalty, campaigns, and contests

Templates and quick setup for loyalty programs, WhatsApp campaigns, and gamification.

Step 3

Engage customers in‑store and online

WhatsApp messages, QR games, personalized offers, and review requests that drive action.

Step 4

Track visits, revenue, and ROI

Insights on customers and products so you know what’s working and what to double down on.

Real results from real brands.

Restaurants, retail, salons, and more use SpotBay to grow loyalty and revenue.

30% more weekday visits – professionals and upward growth

Restaurants & Cafes

30% more weekday visits

A multi-outlet cafe chain used gamified loyalty and WhatsApp campaigns to bring customers back on quieter days. Repeat visits and average order value both went up.

45% repeat purchase rate – retail checkout and customer engagement

Retail & E‑commerce

45% repeat purchase rate

A fashion retailer combined WhatsApp cart recovery with loyalty points. Customers who joined the program came back 2x more often within 90 days.

25% higher rebook rate – reception and scheduling

Salons & Spas

25% higher rebook rate

A salon group automated appointment reminders and post-visit offers on WhatsApp. Rebook rate and referral sign-ups increased within the first quarter.

Ready to turn your customers into loyal fans?

See how SpotBay's retail marketing platform works for your business.

Start Free TrialBook a Demo

Frequently Asked Questions

Get answers to common questions about SpotBay

SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

AI-powered retail marketing & loyalty platform for restaurants, retail, salons, clinics, and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustryPricingBlogGuidesCase Studies

Company

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Contact Info

+91 85929 47700
hello@spotbay.in
India, Kerala, UAE, GCC

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SpotBay - Retail Marketing & Loyalty Platform for Restaurants, Retail, Salons, Clinics

SpotBay is an AI-powered retail marketing and loyalty platform: loyalty engine, POS, WhatsApp marketing, reviews, contests, e-commerce storefront, and chat support. Built for restaurants, retail, salons, clinics, supermarkets, and service businesses in India, UAE, and GCC. WhatsApp Marketing CRM, loyalty programs, and customer engagement in one platform.

WhatsApp marketing for restaurants and cafes

SpotBay is an AI-powered retail marketing and loyalty platform. WhatsApp marketing for restaurants, cafes, retail, salons, clinics, and supermarkets. Unify loyalty, POS, WhatsApp campaigns, reviews, contests, and e‑commerce in one platform. Trusted by restaurants and retail stores across India and the GCC.