SpotBay - Retail Marketing & Loyalty Platform
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Platform

Retail Marketing & Loyalty Platform

Modules that work together

Platform Overview
One integrated retail marketing & loyalty platform
Loyalty & Rewards Engine
Points, tiers, and rewards that drive repeat visits
POS & Billing
Unified point-of-sale and billing
WhatsApp Marketing & Campaigns
Campaigns and broadcasts on WhatsApp
AI Chatbots & Automation
WhatsApp bots and automated flows
Customer Insights & Product Analytics
Behavior and product analytics
Contests & Gamification
Quiz, spin the wheel, scratch & win, tournaments
Reviews & Feedback (Google Reviews)
Collect and manage reviews
E-commerce Storefront
Online storefront for orders
Chat Support via WhatsApp
Helpdesk and support on WhatsApp
Solutions

Solutions by Industry

Tailored for restaurants, retail, salons, and more

Restaurants & Cafes
Purpose-built for F&B
Retail & E-commerce
From browse to repeat buy
Salons & Spas
Appointments that rebook
Supermarkets & Grocers
Offers that move volume
Healthcare & Wellness
Care that follows up
Education & Training
Engage students and parents
Real Estate
Listings that convert
Banks & Service Counters
Queues that move faster
WhatsApp Marketing Agencies
Scale your agency
Products

Our Products

Complete customer engagement solutions

View All →

Engagement & Growth

Customer Loyalty Programs
Build lasting customer relationships with rewards
Referral Programs
Turn customers into brand advocates
Gamification
Game-like elements for engagement

Marketing & Automation

WhatsApp Marketing
Direct customer communication via WhatsApp
Marketing Campaigns
Targeted campaigns to drive engagement
Automated Campaigns & Bots
AI chatbots and automation workflows
Contests & Competitions
Quiz, spin the wheel, scratch & win

Analytics, Tech & More

POS & Billing
Unified POS and billing for retail
Customer Insights
Deep insights into customer behavior
Smart QR Codes
Interactive QR codes for engagement
Feedback & Reviews
Manage reviews and collect feedback
E-commerce Storefront
Online storefront for orders
WhatsApp Support / Helpdesk
Chat support via WhatsApp
Social Media Integration
Connect social media with customer data
PricingDevelopers
Resources
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Company
AboutContactCareers

Transparent, Build-Your-Own Pricing

Build your SpotBay plan.

Two verticals — B2C Growth Engine and WhatsApp Marketing. Pick a base plan, add only what you need, and see your price update live. Buy online or chat with us using your exact quote.

1Choose your base plan

Growth Free

B2C Growth Engine — start with cashback

₹0/mo
  • Cashback programme
  • Basic analytics
  • SpotBay shared WABA number
  • Buy message credits from WhatsApp packs
Most Popular

Growth Pro

Full growth stack + own WhatsApp number

₹2,000/mo per branch
Billed annually ₹24,000 per branch
  • Everything in Growth Free
  • Own branded WABA number (₹3,000/WABA)
  • Rewards (points / tiers)
  • Full analytics & reports

WhatsApp Plus

Campaign-focused WhatsApp marketing

from ₹500/mo
  • Bulk campaign scheduling
  • Contact import & segments
  • Template messages
  • Basic reports

WhatsApp Pro

Unlimited messaging + live chat + chatbots

₹5,000/mo
  • Everything in WhatsApp Plus
  • Unlimited messages (Meta max)
  • Live chat inbox
  • Customer grouping & saved audiences

Custom

Tailored for your business

Let's talk
  • Fully customised feature set
  • Dedicated account manager
  • Custom integrations
  • Bespoke reporting
Talk to Us

2Add modules you need

WABA Number Setup

Register & verify your own WhatsApp Business number.

₹3,000 one-time

RAMBO AI

Agentic growth AI — campaigns, posters, insights.

₹2,000/mo

Gamify

Contests, quizzes, gifts and leaderboards.

₹500/mo

Reputation Management

Google reviews monitoring & automated review requests.

Included free

Priority 24×7 Support

Dedicated line, fastest response, any time of day.

₹299/mo

Point of Sale

Full POS system for retail.

₹1,000/mo

POS + eCommerce

POS with online store — products & stock from POS.

Requires Point of Sale — added automatically

₹1,500/mo

Growth Pro includes 500 free messages every month. Beyond that, top up ₹500 → 3,000 messages, or pick a WhatsApp Marketing pack.

Meta WhatsApp conversation charges are billed by Meta to your own card. Don't have a card on Meta? SpotBay-managed billing (utility ₹0.15 + GST, marketing ₹0.90 + GST per message) is available on special approval with advance payment.

Your SpotBay plan

Billed annually · per branch

Growth Pro₹2,000/mo
+ Reputation ManagementINCLUDED
Subtotal (annual)₹24,000/yr
GST (18%)₹4,320
Total₹28,320/yr

Per branch. Multi-branch businesses are billed per active branch.

Upgrade to Growth Pro Book a demo with this quote

All plans billed annually · GST applicable · Cancel anytime

Need help choosing?

📧 sales@spotbay.in

📱 +91-85929-47700

WhatsApp us
SpotBay Logo - WhatsApp CRM for RestaurantsSpotBay

AI-powered retail marketing & loyalty platform for restaurants, retail, salons, clinics, and more in India, UAE & GCC.

Platform & Products

Platform OverviewLoyalty & RewardsWhatsApp MarketingView All Products →

Solutions & Resources

Solutions by IndustryPricingBlogGuidesCase Studies

Company

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Contact Info

+91 85929 47700
hello@spotbay.in
India, Kerala, UAE, GCC

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SpotBay - Retail Marketing & Loyalty Platform for Restaurants, Retail, Salons, Clinics

SpotBay is an AI-powered retail marketing and loyalty platform: loyalty engine, POS, WhatsApp marketing, reviews, contests, e-commerce storefront, and chat support. Built for restaurants, retail, salons, clinics, supermarkets, and service businesses in India, UAE, and GCC. WhatsApp Marketing CRM, loyalty programs, and customer engagement in one platform.